We provide reliable, nationwide service and maintenance for the full range of large-format HP Designjet plotters, printers and scanners for CAD, graphic, GIS and digital imaging applications.
We service the leading brands including, but not limited to Hewlett-Packard and Contex. We provide "one party responsibility" for complete large format plotter, printer and scanner operation, repair, spare parts, preventive maintenance, annual service contracts and supplies.
The advantages of our service are
- Priority response for contract customers.
- Scheduled preventive maintenance calls.
- Field engineers specifically trained on plotters and engineering scanners.
- Large inventory of spare parts.
- Single service source for Hewlett-Packard Designjet and Contex scanners.
- Cost-effective alternative to the OEM's
- Best source for all your input and output peripheral repair/service as well as supply requirements.
Our on-site service is available for customers who want the peace of mind that comes from having an expert and trained professional to setup and configure their large format products within their small to large workgroup or networking environment. We provide all labour and travel for hardware support on a per-incident basis as described by the customer. All key components are installed, including drivers, accessories and consumables. A basic overview of how to install consumables and how to operate and clear paper jam. We install the hardware base driver for connection to a network print server, if necessary configure the printer in either the Windows standalone or Windows NT or Novell or Mac networking environment using the TCP/IP protocol. Customer is required to have the person or people responsible for managing the network environment available during installation.
There may be slight variation in service level depending on type of hardware and service required.
cost of service
Standard and Advance Service options are available to order. Please check your product category for more information and prices. Alternatively you may call our sales team on 01642 677582 for any more specific information.
One of our technicians can provide a complete cleaning and calibration service from £225.00 exc. VAT. (Estimates for repair will be provided if additional parts are required).
We have in-house HP DesignJet Full Service and Repair facility. Our Technicians are ready and able to repair or maintain your Hewlett-Packard DesignJet Plotter on-site.
If your Designjet printer is out of warranty, please ask for a 12 Month Post Warranty Contract, which include all parts and labour.
If you have any surplus, or non functional Designjet printers or plotters please contact us so we can make an offer.
|