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TCS (also known as: cadandgraphic.co.uk and formerly known as Teesside CAD Services Limited ) is a well-established company having recently celebrated its 10 th birthday. We are based in a suburb of Stockton on Tees and started up in 1994 as an Engineering CAD Drawing Office.
Today, we are a major large-format products supplier in the UK, specialising in supply and install of PC and Mac based Large Format printing and plotting solutions, CAD and graphic systems, RIP software solutions, Scanning and Laminating systems, printing media and ink supplies.
TCS supply, support and provide advice and training in Autodesk, GTX, Océ, Contex, Xativa and Hewlett Packard large-format products.
We also have an active bureau being fully equipped with a state of the art CAD Office, enabling us to offer AutoCAD design and drafting services, large drawing scanning service, paper to CAD conversion, plotting and printing services.
We pride ourselves on our unique customer service, offering full support and advice on all products we provide from initial enquiry to completion of project. Each customer is given an account manager who they can call not only about the solution they have purchased but also about their current infrastructure and how the technologies will work together. We are genuinely customer led and it is this that has helped us expand in the past 10 years.
We are especially proud of our partnership with Hewlett Packard and in particular the HP Designjet Channel Programme which we have been involved in since 1998.
Our Customers
We have an enviable portfolio of clients including print-service providers, engineering companies, health authorities, utility Companies, Local government sector, and educational establishments.
A current list of customers and detail of reference sites is available upon request.
Our Commitment
We will continue to work hand in hand with all our equipment manufacturers, distributors and logistic partners in order to serve our existing client base and new customers. We will always employ the person we feel is best suited to the job without discriminating against race, age or disability and will continue to train our staff to the highest levels in order that they have the skills and confidence to help in all customer enquiries. We will embrace new technologies and products in order to serve the new demands of our clients
Our commitment to our clients is demonstrated daily by every member of our dedicated sales and support team, whether it is a serious hardware failure or simply getting a delivery on time. We actively encourage customer feedback, and regularly assess our strengths and weaknesses in order to give our clients the confidence to return to us when the need arises.
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